Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you, took possession of the goods.
To exercise your right of withdrawal, you must inform us ([FIRMENNAME], [ANSCHRIFT], email: [E-MAIL]) of your decision to withdraw from this contract by an unequivocal statement.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay, and at the latest within fourteen days from the day on which we received notice of your withdrawal.
Exclusion for personalised products
[TO REVIEW: under § 312g(2) no. 1 BGB, goods that are not prefabricated and are made to your individual specification — such as printed business cards or personalised packaging — are generally not subject to the right of withdrawal. This exception needs to be confirmed by counsel for every product in the catalogue.]